1.早上好, 先生/女士, 歡迎光臨XXX大酒店.

Good Morning, Sir / Madam, welcome to XXX Hotel, Zhongshan.

2.早上好, 禮賓部, 我能為您做什么?

Good Morning, Concierge, Frankie speaking, May I help you?

3.我可以知道您的姓名和房間號嗎?

 May I have your name and room number, please?

4.不用客氣, 謝謝您的來電.

You are welcome,thanks for calling.

5.譚先生, 請稍等. 我馬上就送到您的房間去.

Please wait a moment, Mr. Tan. I will send it to your room right now.

6.請問還有什么我可以幫您的嗎?

Is there anything else I can do for you?

7.不用客氣. 很樂意為您效勞.

You are welcome.It' s my pleasure.

8.譚先生, 請問您一共有幾件行李?

Mr. Tan, how many piece of luggage do you have?

9.譚先生,這是您的行李牌, 請妥善保管.

This is your luggage tag, Mr. Tan. Please keep it well.

10.請您在取行李的時候出示您的行李牌.

Please show the luggage tag upon you collecting your luggage.

11.譚先生, 在禮賓部那邊有一個您的電話.

Mr. Tan, there is a telephone call for you at concierge.

12.您將以怎樣的方式來結(jié)賬呢?記到房費(fèi)還是付現(xiàn)金?

How would you like to settle your payment? Charge to your room or by cash?

13.您需要語音留言嗎?我們可以為您接通譚先生的語音留言信箱.

Would you like to leave a voice message? We can connect you to Mr. Tan' s voice mailbox.

14.請問您的行李里有貴重或易碎物品嗎?

Do you have any valuable or breakable articles in your luggage?

15.您需要我們?yōu)槟徺I車票嗎?

Would you need us to buy the tickets for you?

16.譚先生, 謝謝您的寶貴意見,對給您造成的不便, 請接受我們誠摯的道歉.

   Thank you, Mr. Tan for bringing this problem to our attention and please accept our sincere apologies for all inconvenience caused to you.

17.您好, 譚先生, 我將領(lǐng)您去您的房間, 這邊請.

Nin hao, Mr. Tan, I will show you to your room, this way please.

18.譚先生, 這是您的房間, 請在這里插入鑰匙取電.

Mr. Tan, this is your room, please insert the key here to bring up all the electricity power.

19.譚先生, 您需要我為您介紹一下房間的設(shè)施嗎?

Mr. Tan, would you like me to explain the facilities?

20.譚先生, 在房間的壁櫥內(nèi)有一個電子儲物柜, 請參照使用說明. 另外,在前臺也提供有保險箱服務(wù).

Mr.Tan, we have an in room safety box and its located in the closet here and alsosafety deposit box at Front Desk is available. Please refer to the using card.

21.譚先生, 在電視機(jī)柜里有一個儲藏豐富的小冰箱. 吹風(fēng)機(jī)在寫字臺的右邊抽屜里.

Mr. Tan, we have a fully stocked Mini bar under the TV cabinet.We also have a hair dryer located in the right drawer of the writing desk.

22.譚先生, 這是寬帶網(wǎng)線接口.　我們的送餐菜單和酒店服務(wù)指南一起放在這本夾子里．

Mr.Tan, This is the broad band. Our in room dinning menu is place in this folder here together with hotel directory. 

23.譚先生, 您需要再次確認(rèn)一下行李件數(shù)嗎?

Mr.Tan, would you like to double check your luggage?

24.我叫Frankie, 如果您有什么需要請您隨時與我們聯(lián)系．

Myname is Frankie; please let me know if there is anything else I could do for you.

25.祝您入住愉快.

Wish you had apleasant stay with us.

26.感謝您入住我們的飯店. 期待您的再次光臨.

Thank you for staying with us. Hope to see you again.

27.祝您旅途愉快

Have a nicetrip. 

28.譚先生, 請問您有什么特殊要求嗎?

Mr. Tan, do you have any special request?

29.您好, 譚先生, 您的新房間是1473, 我將領(lǐng)您去房間. 請問您什么時間換房比較方便?

Ninhao, Mr. Tan, Your new room number is 1473. I will show you to theroom. What is the most convenient time for you to change your room?

30.從中山到深圳坐汽車大概需要2小時30分鐘.

It' s about 2 and half hours from Zhongshan to Shenzhen by bus.