前廳——登記入店

酒店入住英語(yǔ)

入住客人：

I reserved a room for tonight.我預(yù)定了個(gè)房間。

I’d like a key to room 809,please.請(qǐng)給我809房間的鑰匙。

Is there a room available for tonight?今晚有空房間嗎？

Can you help me with this form?你能幫我填這張表嗎？

Do you have anything to declare?有什么需要報(bào)關(guān)的嗎？

I’d like to reconfirm my flight?我想確認(rèn)一下我的機(jī)票。

What time does the dining room open?餐廳什么時(shí)候營(yíng)業(yè)？

When will it be ready?什么時(shí)候能準(zhǔn)備好？

Can you keep my valuables?你能幫我保管貴重物品嗎？

Please bring me a pot of boiled water?請(qǐng)送一壺?zé)崴?

May I have a wake-up call?早晨能叫醒我嗎？

A wake-up call, please.請(qǐng)?zhí)峁┙行逊?wù)。

Can I borrow a hair-dryer?我可以借一下電吹風(fēng)嗎？

The room next door is noisy.隔壁太吵。

Could I possibly have another room key?我能再要一把房間的鑰匙嗎？

I locked myself out.我把自己鎖在門外了。

Would you send someone up?請(qǐng)派位服務(wù)員來(lái)一下

以上安格英語(yǔ)老師介紹的酒店實(shí)用英語(yǔ)口語(yǔ)是辦理入住手續(xù)及一些相關(guān)服務(wù)時(shí)大家需要了解的口語(yǔ)，當(dāng)我們?cè)诰频陜?nèi)享受自助餐或是其他服務(wù)時(shí)，服務(wù)員往往會(huì)向我們推薦一些其他的項(xiàng)目、或是讓我們對(duì)他們的服務(wù)作出評(píng)價(jià)，下面一些句子是大家必須了解的：

1、What kind of rooms(foods) would you like to have?

您需要什么樣的房間（吃什么樣的菜）？

2、Here is a brochure of our hotel and tariff.

這是介紹我們飯店的小冊(cè)子和價(jià)目表。

3、We'll give you a 10%(ten percent ) discount.

我們給您九折優(yōu)惠。

4、We'll offer tour guides complimentary breakfasts.

我們給陪同提供免費(fèi)早餐。

5、We accept your terms.

我們接受您的條件。

6、May I introduce myself?

讓我介紹我自己。

7、May I present you a litter souvenir?

請(qǐng)接受我們的一點(diǎn)小紀(jì)念品。

8、Let's drink to our friendship!

為我們的友誼干杯！

9、Let me propose a toast to the health of our guests!

建議為在座客人的健康干杯！

10、Cheers!(Bottoms!)

干杯！

11、How do you like Chinese food?

您喜歡中國(guó)菜嗎？

12、What do you think of our service?

您對(duì)我們的服務(wù)有什么意見？

13、Thank you for your comments(compliment, suggestions).

謝謝您給我們提的意見（贊揚(yáng)、建議）。

14、I'm afraid it's against the hotel's regulations.

這是違反飯店規(guī)章制度的。

15、In our hotel we don't accept tips.

我們飯店是不收小費(fèi)的。

It's our pleasure to serve our guests well.

我們?yōu)槟転榭腿朔?wù)好而感到高興。

Thank you all the same.

然而，還是要謝謝您。

16、I'm afraid you'll have to pay for the damage.

您必須賠償。

17、Thank you for telling us about it.

謝謝您告訴我們

I'll look into the mater right away.

我馬上去處理這件事情。

18、I assure you it wont happen again.

我保證此類事情不會(huì)再發(fā)生。

19、Please don't worry, sir (madam)

先生（夫人），請(qǐng)不必?fù)?dān)心。

I will send someone up to your room right away.

我馬上派人到你的房間去。

20、I can't guarantee anything, but I'll try my best.

我不能保證，但我會(huì)盡力而為。

21、What can I show you.

您要買什么？

22、How do you like this fashion (color, size, design )?

您喜歡這種款式（顏色、尺寸、圖案）嗎？

23、The extra large size of this color is out of stock.

這種顏色的特大號(hào)已經(jīng)賣完了。

Please try us again tomorrow.

請(qǐng)明天再來(lái)看看。

24、They are altogether 175(one hundred and seventy-five) Yuan.

共計(jì)175元。

You may pay in cash or with credit card.

您可以付現(xiàn)金也可以用信用卡。

25、You have made a good choice, you have very good taste.

您真會(huì)買東西，眼力真好。

下面，我們就用實(shí)際的案例來(lái)看看酒店情境下的英語(yǔ)口語(yǔ)對(duì)話：

對(duì)話1】：

Guest: Hello, I’d like to check in please. 你好，我想入住貴酒店。

Hotel staff: Certainly. Can I have the name please? 當(dāng)然可以，能把姓名給我嗎？

Guest: Mr Harold Smith. Harold Smith先生。

Hotel staff: Ok, Are you checking out tomorrow?好的，您是明天退房嗎？

Guest: Yes, I am. That’s right. 是的沒(méi)錯(cuò)，是明天退房。

Hotel staff: Will you need a wake up call, sir? 先生您需要喚醒服務(wù)嗎？

Guest: Yes please. At 6.30am. 是的，請(qǐng)?jiān)谠缟?.30喚醒我。

Hotel staff: Ok then, your room is 502 on the fifth floor. Breakfast is served between 6.30am and 9am. Enjoy your stay.好的。您的房間號(hào)碼是五層的502房間。早餐是早晨6.30到9點(diǎn)。祝您入住愉快。

Guest: Thank you.謝謝你。

【對(duì)話2】：

Guest: Good evening, I have a reservation under the name of Tomlinson.晚上好，我有預(yù)定，名字是Tomlinson. Hotel

staff: Ok I’ve found it. Checking out on the 27th? 好，我找到了。是27日退房嗎?

Guest: That’s right. 沒(méi)錯(cuò)。

Hotel staff: Can I take a credit card for the deposit? 我能用您的信用卡劃賬押金嗎？

Guest: Yes, sure. Also, I’d like a non-smoking room please. 當(dāng)然可以。另外，請(qǐng)給我一間無(wú)煙房間。

Hotel staff: Certainly madam. Here’s your key. Your room is on the 7th floor and on the left. Room 781. Check out is at 12 noon. 當(dāng)然可以，女士。這是您的房間鑰匙。您的房間在7層左側(cè)，房間號(hào)碼781。退房需要在中午12點(diǎn)之前。